Shipping policy

SHIPPING POLICY

Last updated: May 2026

Thank you for shopping at Home Vivo (homevivo.store). Please read our shipping policy carefully.

PROCESSING TIME
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

SHIPPING TIMES
We offer free worldwide shipping on all orders. Estimated delivery times:

• United States: 4–8 business days
• Canada & Europe: 7–14 business days
• Rest of the world: 10–20 business days

Please note that these are estimates. Delivery times may vary due to customs processing, weather conditions, or other circumstances beyond our control.

TRACKING YOUR ORDER
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.

CUSTOMS & DUTIES
International orders may be subject to import duties and taxes. These charges are determined by your local customs authority and are the responsibility of the buyer. Home Vivo is not responsible for any customs fees incurred.

LOST OR DELAYED PACKAGES
If your package has not arrived within 30 business days of the estimated delivery date, please contact us at hola.homevivo@gmail.com and we will investigate the issue and offer a replacement or refund.

CONTACT US
For any shipping questions, email us at: hola.homevivo@gmail.com